Payment & Shipping & Returns
Minimum Order Amount(s)
1 Pre-pack
Payment Methods
- Visa
- Mastercard
- American Express
- COD Cashier`s Check / Money Order
- For special payment method, please contact us.
- C.O.D MONEY ORDER
Please fill out and fax us the Credit Card Information Form with your purchase.
Shipping Methods
- UCL
- UPS 2nd Day Air
- UPS 3 Day Select
- UPS Ground
- UPS Next Day Air
- UPS Next day saver
Return Policy
Unsatisfactory cancellations/returns and or double shipments should be confirmed for record through email confirmation sent to hello@shopellison.com. All sale items are final. If reporting damaged merchandise, please email us photos of each damage and piece. If the merchandise is returned with no faulty reason, there will be a 15% restocking fee deducted from the store credit that will be issued and we will not be responsible for the shipping costs.
IMPORTANT NOTE: Ellison Apparel Co. does not by any way allow to relabel our products exemption to private cut orders which you can call to the given number for further information. Failing to provide reliable care instructions and warnings for the useful life of an item as well as the original label of each garment without authorization of removal or change from vendor is a violation of the FTC Act. Violators are subject to enforcement actions and penalties of up to $16,000 for each offense. In enforcement actions, the FTC contends that each mislabeled garment is a violation. Changed labeled items are not allowed most importantly not accepted for return, exchange, store credit or refund. If returns come back without Ellison’s original labelling a 25% restocking fee will be applied to subject for credit!
All store credit will be issued once returned merchandise is received. Store credit will expire a year after the store credit has been issued. Ellison Apparel will not be held responsible for any returns that are made without proper authorization. If you have any questions please give us a call at 213-749-4907. Please email our Ellison Team over to hello@shopellison.com Thank you for your cooperation.
All Residential shipments are to be send as Delivery confirmation without a signature require but if you wish for us to send it out as signature require please email us to set it up like this in your account. If a package is then lost or stolen Ellison Apparel is not responsible to replace funds or merchandise for you since we weren’t advice to make the proper changes to your account for shipping options.
Due to Holiday & Peak Season Demand. Orders May Take Longer to Process. Please Be Advised. We Appreciate Your Understanding and Patience. Typical Processing Takes 24 - 48 Hours.